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Charging issues sometimes occur with electronic devices and your Garmin fitness tracker or smartwatch is no exception.
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Here’s what to do if you are faced with this problem.
1) To start off, Garmin suggests to leave your device charging for at least an hour, even if the screen is blank. Of course, you should make sure that the charging clip or cradle is making a good connection with your wearable. Thoroughly clean the contacts on the watch and charging accessory with, for example, rubbing alcohol, eye glass cleaner, electronic screen wipes or a pencil eraser.
If after an hour or so there is no sign of life it is safe to assume the battery is no longer functioning as intended.
2) The next thing to do is to perform a soft reset. Don’t worry as this will not delete any data from your device. The reset is best done when the device is connected to a computer. For devices without a power button, simply plugging them into a USB port using the charging cable is as close to a restart as you will get.
3) If a reset has not worked, there’s an outside chance a firmware update may help. Check to see if there’s a new version available. It’s worth noting, sometimes the battery life calculation changes depending on the firmware.
4) There’s another solution that has been posted on Garmin forums. The male connectors for the Garmin charger dock (not the watch/fitness tracker) are made of Copper. Copper tarnishes over time. You can remove the tarnish by gently scrubbing the connectors with a sharp knife or metallic kitchen sponge. It might be worth trying, especially if you’ve had your wearable for a long time.
If you have tried these solutions and are still having a problem, it might be a hardware issue. Your watch may be defective, there may be a battery fault or a problem with the charging cable. Best to contact Garmin Customer support in this case.
Did you have charging issues with your Garmin fitness tracker or smartwatch? If so, what has worked to bring your device back to life?
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