Comments on: My Garmin device has stopped tracking sleep – troubleshooting tips

By: Ron Bone

Ron Bone — Mon, 04 Sep 2023 03:42:24 +0000

S62 was working well for sleep, but now I get a reading that I am awake all night, every night. SPO2 is good.

By: Kristen Menture

Kristen Menture — Fri, 17 Jun 2022 11:58:15 +0000

In reply to Steph. Hello! I checked all the above how to fix sleep tracker issues and still having issues! Advanced shows on my venu 2, but connect app is not showing my REM sleep for past 3 days! And no sleep score. It was working fine before that. Watch snd app are updated as well:( very disappointed.

By: Mike

Mike — Mon, 30 May 2022 10:06:22 +0000

My forerunner 55 stopped measuring rem sleep 3 days ago shows deep, awake, and light but no rem nothing in my routine has changed but I’m sure I’m having dreams

By: Steph

Steph — Fri, 13 Sep 2019 15:27:55 +0000

In reply to D.

Hi, I lose data or minor features occasionally,
I get everything back by Deleting the app and re-loading it, reboot yr phone at same time usually cures any issues.
Its a good idea to log into Garmin connect on a laptop/desktop to check yr main data logs before deleting the app.

By: Kev

Kev — Thu, 16 Aug 2018 15:44:50 +0000

In reply to D.

I have been having exactly the same experience.
Last night my Vivoactive 3 showed I did not go to sleep until 3 am when in fact I was fast asleep well before midnight .
Have you discovered any fix yet?
I’m trawling the net trying to find out what’s happening.
Surely Garmin won’t leave things in this mess.?

By: Tim

Tim — Mon, 23 Jul 2018 05:30:50 +0000

In reply to D.

Hi,

I just bought a VivoSmart 3 a couple days ago but I didn’t encounter such issue that you mention.
Did you contact Garmin customer support? Maybe they could give you some recommendations.

Tim

By: Gretchen W. Thompson

Gretchen W. Thompson — Tue, 03 Jul 2018 10:56:37 +0000

Thanks for sharing update! I am interested in looking at my sleep activity chart every once in a while and Garmin sleep tracker is definitely a good choice!

By: D

Mon, 25 Jun 2018 22:08:03 +0000

Since the REM sleep update… my Garmin VivoSmart 3 will not record my “fall asleep” time. Usually it starts it recording between half hour – 2 hrs later than i go to bed. I have preset my sleep and awake times. If i try to edit the time afterward… i often lose data. I have reset my bed and wake times… this did not fix the issue. I have also done a factory reset.. which did not solve problem. In addition… when the software made the initial REM updates…. all my previous sleep data was changed… and i lost all data after midnight. Thank you for any input.

By: Garmin Support

Garmin Support — Tue, 19 Jun 2018 23:27:17 +0000

If you’ve have noticed that your readings show less deep sleep than before this update, it’s not because you’re getting less deep sleep. Our enhanced measurements are just providing more accurate readings. Moro Info Visit Here:-Garmin Customer Support