Comments on: Garmin looking to issue fix for Fenix 6 battery drain following latest firmware update

By: Christian Merrikin

Christian Merrikin — Wed, 20 Sep 2023 04:39:19 +0000

In reply to Peter M Becola. I have the same issue with the green triangle and inoperability... they want me to exchange it for $200. Any other options?

By: Sam

Sam — Thu, 21 Jul 2022 08:22:43 +0000

My battery drain has literally started in the last week. It went down from 33% to 9% in less than 9 hours, with no activity use

By: Sam

Sam — Thu, 21 Jul 2022 08:21:25 +0000

In reply to Cjc. I'm getting the same issue with WiFi networks not being found

By: Cjc

Cjc — Fri, 24 Jun 2022 10:38:49 +0000

Anyone else’s WiFi die too. No longer reads any WiFi networks

By: Watson

Watson — Thu, 09 Jun 2022 06:15:05 +0000

In reply to Peter M Becola. New Fenix 6 Pro owner here. I updated from 19 to 21 and the estimated battery life when fully charged dropped from 25 days to 9 days O_0. This seems fishy because the battery is in good health.

By: Andy (Chicago)

Andy (Chicago) — Sun, 05 Jun 2022 16:58:19 +0000

I’ve been having the same issue or about 2-3 weeks, and I suspected it had something to do with the latest update. Turning off wifi, bluetooth, etc. hasn’t seemed to help much. I’ve chatted with Garmin techs over last few weeks and they had me delete some activity files the first time and then perform a reset most recently. Nothing has seemed to change the rate of discharge. I just downloaded version 21.80 of software on Garmin Express. They did not list the battery drain issue on some Fenix 6 watches as one of the fixes. Does anyone know if this is a fix? I’m hoping because the long battery life was one of the main reasons I bought this watch.

By: Pavel

Pavel — Fri, 03 Jun 2022 14:16:15 +0000

the same issue with battery drain with 21.00 OS version… 🙁

By: Wish you were here

Wish you were here — Thu, 02 Jun 2022 15:58:14 +0000

Is there a way to talk to Garmin about this?? Can’t seem to find an email address for technical issues.
Frankly not good enough for the money I spent on this last year. Any ideas on where we stand on this legally??

By: Anonymous

Anonymous — Tue, 31 May 2022 14:34:39 +0000

Since the update to 21.0 my Fenix 6 restarts during a workout. This is only happening during a segment run. But when I run a segment it is always happening. Never had any problems before software version 21.0

By: Peter M Becola

Peter M Becola — Tue, 31 May 2022 05:37:19 +0000

Since I did the upgrade, my Fenix 6X Sapphire has been inoperable. All I get is a Green Triangle for a couple of seconds followed by a Garmin home screen for a couple of seconds and cannot get beyond it. I tried holding the top left button for 25 seconds but that does not help. I tried holding the bottom right button to do a reset but all it does is show the reset screen for a coupon of seconds with no functionality then goes away. How can I get my watch to work again? Thank you for any help.