Comments on: [updated] Users continue to vent frustration about Fitbit Charge 5 battery drain

By: JKT8 Resmi

JKT8 Resmi — Wed, 15 Apr 2026 12:43:55 +0000

I completely understand the frustration with the Fitbit Charge 5 battery drain. I’ve experienced the same issue, and it’s disappointing, especially given the price point of the device. I really hope Fitbit addresses this in future updates. It would be great to see some solutions or tips from the community on how to manage battery life better!

By: Anonymous

Anonymous — Tue, 27 Jun 2023 12:01:13 +0000

My scenario is exactly the same. Owned for just over a year. It stopped providing sleep score and stopped accurately displaying sleep hours. Then, it stopped providing heart rate. Then it would not hold a charge over night. Same BS from the customer reps. They did offer me 35% discount on a new watch. I told them no, that maybe it was time to get an Apple Watch.

By: K.C.

K.C. — Wed, 26 Oct 2022 00:20:03 +0000

I recently went through the similar problem of first rapid discharge, with the next day finding my fitbit charge 5 to be ‘bricked’, where it would immediately die once being disconnected from the charger. After 3 circuitous discussions with customer support, who continued to blame the immediate fitbit death upon my ‘looking at my watch too often’ or not ‘maximizing battery life settings’ I finally screenshot my sync screens to show how quickly it lost charge once disconnected.

Despite owning the charge 5 for just over 1 year (1 month outside their ‘warranty’) Fitbit did not offer me a replacement device but instead only 35% off a new product . I have been a fitbit customer for years now and was one of the users to pre-order the charge 5. After the disappointing customer service based on a problem causes by fitbit’s software updates, I’m disheartened that this is how they are addressing it – by asking me to spend more money on an overall unreliable product and software.