Initially I thought these were going to be great for my kids and I was able to successfully connect the GIZMO watch to the Gizmo app on my iphone. I allowed my kids to use the watches for the rest of that week. I purchased the Gizmo watches directly from Verizon.

Unfortunately that weekend when we tried to “Invite” my husband’s Gizmo app, his Gizmo app would not connect to my kids watches.

After MANY hours with Verizon technical support we were UNABLE to connect my two kids Gizmo to my husbands Gizmo app. After trying all the strategies the Verizon technical support representative guided us to do without success, the tech support rep finally said they could not get it to work.

I asked for a slip to return the watches, which the tech support rep sent me. Verizon charged a $100 restocking fee as well as a $70 activation fee, lastly then started my Verizon service before I even received the watches in the mail. I spoke to several representatives (John, Paul-the billing manager, and someone else) who insisted these were valid charges and would not remove the charges. Finally I spoke to Sarah who was able to remove the $70 activation fee and one of the $50 restocking fees. I ended up losing many hours talking to technical support and paying over $140 so Verizon would not damage my credit score by sending these charges to a collection company.

SAVE YOUR TIME AND MONEY and do not work with Verizon