Fitbit dashboard disappears, sparking concerns over feature’s future

Fitbit users are raising concerns as the popular web dashboard appears to be experiencing extended outages and may even be completely down. This has led to speculation that Google may be preparing to discontinue the feature entirely.


Now you see it, now you don’t

The Fitbit dashboard offers a centralized web interface for users to track their health and fitness data. It functions as an alternative to the smartphone app. The online companion to your Fitbit device, provides a comprehensive overview of key metrics like steps taken, distance traveled, calories burned, and active minutes. Beyond simply displaying stats, the Fitbit dashboard is a useful tool for health management.

However, users on social media have reported that the Fitbit dashboard has been disappearing in recent weeks. As of this morning, the feature appears completely inaccessible. This has led to speculation that the company may be planning to discontinue the dashboard. If this is the case, it raises the question of whether Fitbit will offer a replacement for this popular tool.

Currently, attempts to access the dashboard result in a “Uh-Oh, We’ve lost you…” error message, a clear indication of ongoing issues.

Web dashboard message

The Road Ahead: WearOS and a possible API phase-out

It is possible that Google is gradually transitioning Fitbit towards a closer integration with WearOS. This transition could mean that the Fitbit API, which powers the web dashboard, may eventually be retired.

Essential readingTop fitness trackers and health gadgets

Only time will tell whether Fitbit and Google intend to pull the dashboard entirely or if a replacement is in the works. Many users rely on the web-based dashboard for convenient data viewing on larger screens. Its disappearance, if permanent, would be a significant loss of functionality for those accustomed to using the feature.


Google’s influence and Fitbit’s slowing hardware releases

Since Google acquired Fitbit, there has been a noticeable integration of Fitbit knowhow and technology into Google’s devices, particularly the Pixel Watch series. Fitbit itself, however, has notably slowed down its own hardware releases.The Charge 6 remains the sole device released in 2023. And there has been nothing on the hardware front so far this year.

Further adding to the uncertainty, Fitbit has been rolling out changes to its smartphone app that haven’t been universally well-received by users. The recent overhaul of the sleep tracking section, among other updates, has left some users frustrated, causing further concern about the direction Fitbit is heading. Adding fuel to the fire, the company has recently stripped back some functionality of its existing devices.

The combination of all of this raises questions about whether Fitbit’s distinct identity will be absorbed into Google’s broader ecosystem.  We’ve certainly seen that happen before.

We’ll continue to monitor the situation and provide updates as more information becomes available. It will be crucial to observe how Google handles this transition and whether they address the concerns of longtime Fitbit users who rely on the dashboard’s functionality.

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Ivan Jovin

Ivan has been a tech journalist for over 7 years now, covering all kinds of technology issues. He is the guy who gets to dive deep into the latest wearable tech news.

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