Oura update restores missing Sleep and Readiness scores

Oura has issued a fix for missing overnight results on its smart rings. The fault affected Ring 4 and Ring 5 owners using an iPhone and in some cases removed both Sleep and Readiness information.

The problem and the fix

The frustrating part was that the ring often seemed to be working. Owners could still see heart-rate information from the night, but the app would leave Sleep and Readiness blank the next morning.

In some cases, this continued for several nights. Reports on Reddit and Facebook described people charging the ring, syncing it again and trying a soft reset without bringing the missing results back. The presence of overnight heart-rate data suggested that the ring had not simply run out of power or been worn incorrectly.

That lines up with Oura’s own description. The company says Ring 4 and Ring 5 could collect enough information to recognise a sleep session, yet fail to display it in the iPhone app.

Oura has now marked the problem as fixed and directs affected iPhone users to install app version 7.18.2. Cases connected with recent ring firmware, which could also remove Readiness information, are listed as resolved.

What to try if your data is missing

Start by updating the Oura app through Apple’s App Store. Once the update is installed, place the ring on its charger and sync it again.

If the results are still missing, Oura recommends changing the app’s location permission to either Always or Never. Close the app, reopen it and run another sync.

Some owners have found that removing the ring from the phone’s Bluetooth settings and reconnecting it restores normal tracking. This is an unofficial workaround but may be worth trying if updating and resyncing do not help.

The final step is to contact Oura support and share the ring diagnostics. Support can then check whether the device is syncing properly or whether the hardware needs further attention.

The fix follows a larger Oura rollout

The correction arrives as Oura expands its software across several ring generations. In our previous Oura update article, we covered Ring 5 features moving to older models alongside live activity tracking, lab uploads and additional health tools.

Those additions are less useful when the underlying overnight record is incomplete. Sleep and Readiness remain central to the Oura experience, so losing an entire night has a noticeable effect on the following day’s guidance.

Ring 4 and Ring 5 owners using an iPhone should check that the Oura app has reached version 7.18.2. Anyone who continues to see gaps after updating, checking location access and resyncing the ring should contact Oura support.