Image source: PAI Health

PAI Health pulls smartphone app from the App Store

PAI Health has announced it is pulling its smartphone software from the App Store and Google Play Store.

The PAI (Personal Intelligence Index) metric has been around for a few years now. It takes a novel approach to measuring physical activity. Instead of focusing on the “10,000 steps” rule, the wearable conjured up its own Personal Activity Intelligence (PAI) index that you are meant to keep above 100. The aim is to take into account all your physical activity. 

PAI Health

A number of third-party studies have confirmed that keeping your score high will add years to your life. Those who maintain a PAI score of over 100 are said to have lower risk of all-cause mortality and extend their lifespan by an average of 4.2 years.

PAI Health

A number of wearable manufacturers have integrated PAI into their offering. Huami is one of these. The PAI score features prominently on all of their wearables. The score provides an easy way to understand how active you really are.

On the other hand, some brands have discontinued support in recent years. Garmin is one of these. But their decision came shortly after their acquisition of Firstbeat Analytics. Which develops a set of its own metrics to track all aspects of your activity.

The PAI “End of Service Notification” came to PAI newsletter subscribers a few hours ago.

“We regret to inform you that as of July 31, 2022, the PAI Health app will no longer be available,” the company starts off by saying.

“In the near future, we hope to bring to market a new version of the PAI app, but in the meantime we will unfortunately no longer be able to support the current PAI app which will be coming to an end of service.”

“We sincerely thank you for all of your support over the years. It means a lot to us that PAI has positively impacted the lives of many, providing guidance and motivation on meaningful lifestyle changes that have led to better health and well-being.”

Then the email goes into specifics.

  • On July 26, 2022, the PAI Health app will be removed from the App store/Google Play store.
  • On August 1, 2022, the PAI app will no longer be operational. As such, we recommend deleting the app from your phone.

Which means that even if you already have it installed on your phone, it will not function beyond August 1st. However, PAI will continue to be available on Amazfit smartwatch devices and with the Zepp app. So that partnership continues.

The email concludes by saying “We hope to be in touch in the future when we are able to offer a new set of PAI Health services.” So PAI Health may have some new product offerings in store.

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Marko Maslakovic

Marko founded Gadgets & Wearables in 2014, having worked for more than 15 years in the City of London’s financial district. Since then, he has led the company’s charge to become a leading information source on health and fitness gadgets and wearables.

9 thoughts on “PAI Health pulls smartphone app from the App Store

  • App is supposed to help people stay healthy, it is terrible you are removing it from millions of people with Apple Watches

    I hope you have a replacement soon


    • I would gladly pay 10 Euro per month to keep the app. The reason being that metrix from memento do not match/I would like to continue the journey of improving fitness age. I managed to decrease from 59 to 49 in six months and now Memento (who supposedly has implementing the PAI algorithm state it to be 36, which is annoying.

      • Same to me I decrease my body age frome 45 to 19 and my estimated age frome 58 to 18

    • I agree. I looked at it every day. It was very motivating, especially the fitness age feature. Very sorry to see it gone. Hope you all come back soon with a product. I would pay a small subscription for this.

  • In adittion to comments from other users, i am disappointed to lose my activity history of 18 months.

  • My health records… they’re gone… how could you do this to me…?

  • Please come back.. PAI health has made a tangible difference to my health and fitness.

    • I was motivated to exercise with PAI health. Please come back… 😢

  • PAI Health obviously had the plan to pull it’s software from apple and Android. I did notice issues and reported them to PAI earlier this year. The issues with API integration and the platform itself was not reliable. It also looks like money is to be made for PAI by only offering it on their own devices. These two points means we will have to buy a product of their choosing. This obviously will not match what we have already. Be more expensive for less usability. That we all know and have appreciated it’s exceptional motivational qualities is now made very disappointing all for a money making operation.


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