Image source: Samsung

Still no trace of ECG on Samsung Watch Active 2 but it is coming

Some nine months after its launch, we are still waiting for ECG functionality on the Samsung Galaxy Watch Active 2 to be enabled. The company says this is on course to go live towards the end of this year.

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The Samsung Galaxy Watch Active 2 has been available for purchase since September 2019. However from the outset the promise was that it would eventually be able to carry out electrocardiogram (EKG) readings. The feature was supposed to be activated via a software update.

An electrocardiogram measures the electrical activity of your heart, flagging up your heart’s rhythm on a line on the screen. This is used to assess whether your ticker is working normally or there is some abnormality.

The company has recently enabled blood pressure monitoring in its home country of South Korea, with ECG to follow soon. To this end Samsung has secured the stamp of approval for ECG from the South Korean Ministry of Food and Drug Safety (MFDS). This is in addition to the clearance already received by the same body for the Samsung Health Monitor app to monitor for blood pressure (BP) measurements.

What about other countries?

But it is yet to receive the same in other countries. And it needs regulatory approval in order to enable the functionality outside of South Korea. Apple is, for example, doing a progressive rollout of its ECG feature with more countries added on a regular basis.

Interestingly, a reader of Notebookcheck (via Tizenhelp) asked Samsung customer service when ECG readings will be available in Germany and received a worrying answer.

“The functions of ECGs and blood pressure measurement can be implemented via the My BP Lab app, but so far these are only available in other countries such as the USA, UK, Australia, Canada and others. There are no plans to introduce these functions on the German market at the moment.”

What? The feature is not planned for the German market! A bit shocking if this is true. But there are inaccuracies in this response as the feature is not available in the above mentioned countries. At least, not yet.

Not to be lazy, Notebookcheck followed up with Samsung and received a very different response.

“The Galaxy Watch Active 2 should still receive the long-promised ECG functionality, but only between the third and fourth quarters, i.e. towards the end of the year.”

So there seems to be lots of confusion at the moment. The wait is still on for the feature to be enabled and it seems it will continue for a few more months at least.

The release of the Galaxy Watch 3 is fast approaching. It is rumored the device will also sport the ECG and blood pressure functionality. But if these features are important to you the bad news is that they might not be available at launch. You’ll need to decide for yourself if you want to trust Samsung’s schedule, particularly considering the many delays that have already occurred.

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2 thoughts on “Still no trace of ECG on Samsung Watch Active 2 but it is coming

  • September 25, 2020 at 6:07 pm
    Permalink

    What is not being mentioned is that it is only supported on Samsung Galaxy Phones. This was never mentioned as a requirement when the Watch was released last September in ads or documents. They sold a ton of watches to those of us without Samsung Galaxy phones. Now we are not getting the promised service’s . I called Samsung and they are getting calls. The Lady I talked to said what Samsung did was wrong. And she works there. She agreed that that had never been a requirement initially. A year late in coming and now a lot don’t get support and can’t return it. I will probably end up selling it and getting the new Fitbit when out. In the meantime I filed a Better business complaint to their headquarters in Ridgefield Park NJ. For false advertising and deceitful business practices. Apple tells everyone up front. They didn’t switch gears and drop a bomb.

    Reply
    • September 25, 2020 at 7:12 pm
      Permalink

      Good point.They should have made that clear from the outset.

      Reply

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