Image source: Fitbit

Fitbit Versa & Sense calling made easy: step-by-step guide

In this article we discuss the call handling abilities of the Fitbit Sense, Fitbit Sense 2, Fitbit Versa 3, and Fitbit Versa 4. Can you use these devices to make or receive smartphone calls. Read on to find out.

Sense and Versa smartwatches are Fitbit’s most technologically advanced to date. Their functionality extends beyond the tracking of health and fitness. It includes the ability to interact with voice assistants like Google Assistant and Amazon Alexa. Simply speak commands into the wrist-mounted device, and your watch will respond.

Essential reading: Top fitness trackers and health gadgets

It would be fantastic if the same equipment could be used to answer phone calls. Indeed, it can.

This feature allows you to connect to a nearby phone in a manner similar as you would with a Bluetooth headset. This enables you to receive calls using the watch’s speaker and microphone. However, several steps must be taken in order to enable the functionality.


Step 1: Pair your Fitbit device with your smartphone

The first step is pretty obvious. In fact, you have probably done it already.

To make and receive calls on your Fitbit Versa 4 or Sense 2, first, ensure that your smartwatch is paired with your smartphone.

  1. Download the Fitbit app on your smartphone.
  2. Open the app and create an account or sign in if you already have one.
  3. Tap your account icon in the top left corner.
  4. Select “Set Up a Device” and choose your Fitbit device model.
  5. Follow the on-screen instructions to pair your device with your smartphone.

Step 2: Enable call notifications

Once your Fitbit is paired with your smartphone, you need to enable call notifications. To do this:

  1. Open the Fitbit app on your smartphone.
  2. Tap the profile icon in the top left corner.
  3. Select your Fitbit device.
  4. Scroll down and tap “Notifications.”
  5. Turn on the “Calls” toggle.

Step 3: Enable on-wrist calls

Now you need to allow your phone to forward calls to your watch.

  1. Tap your profile picture, then your device image, and finally On-Wrist Calls from the Today tab in the Fitbit app on your phone. This will initiate the on-wrist call setup and open the Bluetooth panel.
  2. If this does not work, go to the Settings app on your smartwatch and select Vibration & Audio. Select Sense Controls/Calls or Versa Controls/Calls in the On-wrist Calls section before proceeding to the next step.
  3. Select Settings, then the Bluetooth panel on your smartphone (if it hasn’t opened automatically already). Your phone will look for compatible devices. When the name of your Fitbit device appears as a discoverable device, followed by the words “Controls” or “Calls,” tap on it. A number will appear on the screen of your phone.
  4. When the same number appears on your watch, tap Pair to connect your phone to the watch.
  5. Finally, return to your smartphone’s Fitbit app. To complete the setup, tap Done.

Step 4: Receiving calls on your Fitbit device

When your Fitbit device is connected to your smartphone, you’ll receive call notifications directly on your wrist. To answer or reject a call, follow these steps:

  1. When your device vibrates or rings, indicating an incoming call, swipe down on the screen.
  2. When you get a phone call, tap the green phone icon on your watch to answer the call. Ensure that your phone is nearby and the Fitbit app is running in the background. Speak into your watch to converse with the caller, listening to their voice through the watch’s speaker.
  3. To reject the call, tap the red phone icon.

Step 5: Adjusting call volume and muting calls

To adjust the call volume or mute a call on your Fitbit device, follow these steps:

  1. During a call, swipe up or down on the screen to adjust the call volume.
  2. To mute the call, tap the mute button on the screen.

The benefits of call handling on Fitbit wearables

You can easily make and take calls with your Fitbit Sense, Fitbit Sense 2, Fitbit Versa 3, and Fitbit Versa 4. Follow the steps in this guide to get the most out of your smartwatch’s call-handling features.

This feature is particularly useful for people who are constantly on the move because it allows them to stay in touch without having to constantly pull out their phone. It could be useful if you are in the middle of a workout, or simply going about your day-to-day activities.

These are the first Fitbit devices that let you answer calls. But it won’t be long before the company makes devices that work with LTE. We wouldn’t bet against a cell phone watch with the Fitbit brand coming out later in 2023.

Finally, you can’t use a Fitbit watch to make phone calls. At least, not yet. But there is a way around it. If Google Assistant is turned on and your phone is connected to the internet, you can use voice commands to call someone on your Fitbit. However, when you use the Google Assistant app to make a call the call will be transferred over to your smartphone.


FAQ: Call handling on Fitbit Versa and Sense Devices

Q1: Can I receive calls on any Fitbit device?

A1: As of now, receiving calls is only available on Fitbit Versa 4 and Fitbit Sense 2 devices. Older models may only support call notifications but not the ability to handle calls directly from the smartwatch.

Q2: Do I need to have my smartphone nearby to make and receive calls on my Fitbit Versa or Sense device?

A2: Yes, your smartphone needs to be within Bluetooth range, as your Fitbit device relies on your smartphone’s cellular network to make and receive calls.

Q3: How do I enable call notifications on my Fitbit device?

A3: Open the Fitbit app, tap the profile icon, select your device, scroll down and tap “Notifications,” then turn on the “Calls” toggle.

Q4: How do I set up on-wrist calls on my Fitbit device?

A4: Follow the step-by-step guide provided in the article to enable on-wrist calls, ensuring your phone and Fitbit are properly connected.

Q5: How do I answer or reject calls on my Fitbit device?

A5: Swipe down on the screen when your device vibrates or rings, then tap the green phone icon to answer or the red phone icon to reject the call.

Q6: Can I adjust call volume and mute calls on my Fitbit device?

A6: Yes, swipe up or down on the screen during a call to adjust the volume and tap the mute button to mute the call.

Q7: Can I make phone calls using my Fitbit watch?

A7: You can use voice commands with Google Assistant to initiate a call on your Fitbit device. However, the call will be transferred to your smartphone.

Q8: Are there any LTE-enabled Fitbit devices for making and receiving calls without a smartphone?

A8: There are currently no LTE-enabled Fitbit devices. It is only a matter of time though before we see the first cellular Fitbit-made watch.

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Ivan Jovin

Ivan has been a tech journalist for over 7 years now, covering all kinds of technology issues. He is the guy who gets to dive deep into the latest wearable tech news.

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